Rony Casino Terms and Conditions

Q: How do I self-exclude?

Contact our support team by live chat or email at support@ronycasino.com. We will close your account for the period you choose, return your withdrawable balance and refuse any attempt to re-register during the exclusion. UK players can also register with GAMSTOP for cross-operator protection.

These Terms and Conditions set out the agreement between you and us, Rony Casino, operated by Rony Entertainment N.V. under a Curaçao eGaming licence. They apply to every visit you make to our platform and every bet you place on it. Please read them in full before you register.

Accepting These Terms

By creating an account with us, ticking the acceptance box at registration or simply using our platform, you confirm that you have read, understood and agreed to be bound by these Terms and Conditions in full. The agreement takes effect the moment your registration is completed and continues for as long as your account remains open.

If you do not agree with any part of these terms, you must not register or play. Using our platform after we publish an updated version of the terms means you accept the updated version. We recommend that you keep a copy of the version in force on the date you registered.

These terms, together with our Privacy Policy and Bonus Rules, form the whole agreement between you and us.
Where any promotional terms conflict with these general terms, the promotional terms apply to that promotion only.
If any clause is held invalid, the remaining clauses stay in force.

Who Can Open an Account

Eligibility, identity and verification

You may open an account only if you are at least 18 years old, or the legal gambling age in your jurisdiction if that is higher, and if online gambling is lawful where you live. Residents of the United States, France, the Netherlands, Spain, Italy, Belgium and Portugal may not register or play. One account per person, per household and per payment method is the limit; duplicate accounts are subject to closure under the clause on prohibited conduct.

Before your first withdrawal we verify your identity. As part of know-your-customer checks we ask for a government-issued ID or passport, a recent proof of address and proof that you control the payment method you used. We may request further documents at any point where the law requires it. Until verification is complete, we may suspend withdrawals and, where obliged, freeze the account.

You must give accurate, complete and current information at registration.
You are responsible for keeping your login details secret and for all activity under your account.
You must tell us promptly if your personal details change.
We may refuse registration, or close an account, at our reasonable discretion and without stating a reason.

Deposits, Withdrawals and Verification

You may fund your account using the methods shown at the cashier, which include Visa Debit, Mastercard Debit, Trustly, Paysafecard, Apple Pay, Google Pay, Skrill, Neteller, MiFinity, Jeton and the cryptocurrencies Bitcoin, Ethereum and Tether. Withdrawals are processed to the same method used for deposit wherever that is technically possible. Minimum and maximum amounts, daily and monthly caps and current processing times are always displayed at the cashier before you confirm a transaction, and we charge no fees of our own.

Withdrawals pass our verification gate: your first withdrawal request triggers the document checks described in the registration section, and we may repeat checks on later withdrawals where required by law or where risk indicators appear. Cryptocurrency withdrawals are normally processed within 24 hours; card and bank methods may take up to three business days once approved.

Funds in your account are held for the purpose of gambling on our platform and do not accrue interest.
You may only deposit funds from a source lawfully under your own control.
If an account shows no login or transaction activity for twelve consecutive months, we treat it as dormant; we will try to notify you and may close it, returning any remaining balance to the last verified payment method.
Winnings and balances are payable only after all wagering obligations attached to bonuses have been met.

How Rony Casino Bonuses Work

General bonus rules

Bonuses, free spins, cashback, reload offers and tournament prizes we run are governed by these general rules plus the specific terms published alongside each promotion. Where the two differ, the specific terms prevail. A bonus is activated when we credit it to your account or when you enter a valid promotional code, and it carries an expiry period stated in the offer.

Bonus funds are not withdrawable cash. You must complete the wagering requirement attached to each bonus, on eligible games only and within the stated validity window, before bonus winnings convert to real money. While a bonus is active, the maximum bet per round shown in the offer applies; exceeding it, or playing excluded games while wagering, may void the bonus and any winnings derived from it.

Only one active bonus per account at a time unless an offer states otherwise.
Bets placed on games excluded from wagering do not count towards the requirement.
Winnings above a bonus cap, where a cap is stated, are removed on conversion.
Expired bonuses and unconverted winnings are forfeited automatically.
We may withhold, cancel or reclaim any bonus obtained in breach of these rules.

Conduct We Prohibit

Our platform is built for fair play between us and genuine players. The following conduct is strictly prohibited, and where we detect it we may void bets, confiscate balances, close accounts and report matters to the relevant authorities. Prohibited conduct includes fraud, misuse of payment instruments and any attempt to reverse or dispute transactions that you authorised.

Bonus abuse, including coordinated low-risk betting across multiple accounts, deliberate exploitation of promotions and organised play through shared devices or payment methods, falls under the same rule. The same applies to automated play: bots, scripts, macros and any software that places bets or gathers data without your direct input are banned. Accessing our platform from a restricted territory through a VPN, proxy or similar tool is a breach of these terms and voids any winnings generated.

Creating or controlling more than one account, directly or through relatives and associates.
Chargebacks, payment disputes and deposits made with funds you cannot lawfully use.
Collusion with other players to manipulate promotions or tournament leaderboards.
Any attempt to interfere with, reverse-engineer or exploit faults in our software.
Playing from a jurisdiction where our services are not offered.

Limits, Breaks and Self Exclusion

Gambling must stay a controlled leisure activity. Within your account settings you can set daily, weekly and monthly deposit limits, loss limits and session reminders, and you can lower any limit at once; increases take effect only after a cooling-off period so that they reflect a considered decision rather than an impulse.

You may take a short break from play or exclude yourself from our platform for a fixed period or permanently. On request, our support team closes the account and returns any withdrawable balance, and during an exclusion we will refuse registration attempts and refuse deposits. UK players may also register with GAMSTOP, which blocks play across participating operators, and free confidential support is available from GamCare and BeGambleAware at any time.

Where we notice patterns that suggest gambling is causing you harm, we will contact you, may apply protective limits to your account and, where warranted, may close it. We treat these steps as part of our duty of care, not as an accusation.

Set deposit and loss limits before problems arise, not after.
Self exclusion requests are actioned as soon as we receive them.
Reversal of a self exclusion, where permitted, is subject to a waiting period and fresh checks.

Closing Your Account

Closure, complaints and applicable law

You may close your account at any time by contacting our support team, which is available by live chat and by email at [email protected] around the clock. We will confirm closure, settle any outstanding wagers and return your withdrawable balance to a verified payment method. We may also close an account ourselves for the reasons set out elsewhere in these terms, including breach, verification failure or harm prevention.

If you have a complaint, contact support first; most matters are resolved at that stage. If you are not satisfied with the outcome, you may escalate the complaint to our management, and we will respond with a reasoned decision. These terms and any dispute arising from them are governed by the laws of Curaçao, and the courts of Curaçao have jurisdiction, without prejudice to mandatory consumer rights in your country of residence.

Complaints should be raised within a reasonable time of the events concerned.
We aim to acknowledge complaints within 24 hours and to resolve them promptly.
Account closure does not affect obligations that arose before closure.

When We Change These Terms

We review these Terms and Conditions regularly and may update them to reflect changes in law, regulation, our services or our licence conditions. The version in force is always the one published on this page, with its effective date shown at the top. Where a change materially affects your rights, we will notify registered players by email or by a notice inside the platform before it takes effect.

Continuing to use your account after the effective date of a change means you accept it. If you disagree with a material change, you may close your account before that date and withdraw your balance in the normal way. Nothing in this clause limits the notice or consent requirements that applicable law imposes on us.

Material changes are announced in advance whenever law and practicality allow.
Changes required immediately by law or our regulator may take effect without prior notice.
Archived versions of the terms are available on request.

Frequently Asked Questions

How old do I have to be to play at Rony Casino?

You must be at least 18 years old, or the legal gambling age in your jurisdiction if that is higher. We verify your age as part of our know-your-customer checks before your first withdrawal.

Can I open more than one account?

No. We allow one account per person, household and payment method. Duplicate accounts may be closed and bonuses or winnings linked to them may be forfeited.

What happens if I breach the bonus rules?

We may void the bonus and any winnings derived from it, remove the promotion from your account and, in serious or repeated cases, close the account.

How do I self-exclude?

Contact our support team by live chat or email at [email protected]. We will close your account for the period you choose, return your withdrawable balance and refuse any attempt to re-register during the exclusion. UK players can also register with GAMSTOP for cross-operator protection.

How will I know if the terms change?

The current version is always published on this page. For material changes we notify registered players by email or an in-platform notice before the change takes effect.